Cancellations & Returns
YES ! You can cancel an order as long as we haven’t packed it for you. As soon as the order is cancelled, we refund the entire amount paid for the order.
Please log in to your account. Click on “My Orders” section in menu bar. Select the order you want to cancel. Locate the “Cancel” button and click on it.
We initiate the refund immediately upon cancellations. The time for the refunds to reflect in your source account might vary depending on the payment mode used. If you paid using your bank, it will reflect in the source account within 5 to 7 working days from the time of refund initiation. Please note that this is the time taken by the respective banks to process your refund.
Absolutely ! Although we must add that cancellations are not a very happy thing for us.
Well, it can mean two things:
- The order might have already been packed or shipped out, in which case you can refuse the delivery of the order. No worries!
- Something might not be working as it’s supposed to, on the website. Give us a call or send us an email and we’ll help in fixing it.
NO. Sellers will not be able to accept returns after the time period mentioned in the Seller’s Return Policy.
At Vyapo, we have a very flexible returns policy which is absolutely customer friendly. If you do not find the product(s) satisfying, you can return i as long as the following conditions are met:
- It should be unsued. You can wear it to check for fit and comfort, making sure that any smell does not transfer to the product ( natural body odour, body deodorant, perfume etc.)
- It should be unwashed.
- The price tags, brand tags, shoebox and all original packaging must be present.
- The product must be returned according to Seller’s Returns Policies.